GENERAL TERMS AND CONDITIONS OF PURCHASE
GENERAL TERMS AND CONDITIONS OF PURCHASE
This document establishes the General Terms and Conditions of the contractual relationship between BUYHUB SERVICES LTD (hereinafter, "BUYHUB") with registered address at 8, Anatolis Street Agios Athanasios, CY-4106, Limassol, Cyprus, with Tax Identification Number (TIN): 60111299W, and the natural persons (hereinafter, "CUSTOMER") who express their intention to purchase products by means of a request made via the internet through this Website.
These user requests constitute the particular conditions to which these General Terms and Conditions are associated and which the CUSTOMER must necessarily accept telematically prior to purchasing the product. The CUSTOMER is presented with these conditions on this Website so that they can read, print, file and accept them. The CUSTOMER may always access these General Terms and Conditions via the Website.
Clause 1 – Definitions
The following definitions apply to these Terms and Conditions:
Company: The natural or legal person who offers products remotely to consumers.
Consideration period: Period for the consumer to exercise the right of withdrawal.
Consumer: A natural person not acting on behalf of a company or profession, who enters into a remote agreement with the company.
Day: Calendar day.
Durable medium: Any instrument that enables the recipient or the company to store information addressed personally to them in a manner accessible for future reference for a period of time appropriate to the purpose of the information, and that allows for the unchanged reproduction of the stored information.
Long-term transaction: A remote agreement relating to a series of products and services for which the obligation to deliver and purchase extends over a period of time.
Remote agreement: An agreement based on an organised corporate system of distance sales of products and services that includes the conclusion of an agreement using one or more remote communication means.
Remote communication means: Means that can be used to conclude an agreement without the consumer and the company representative having met in the same place at the same time.
Right of withdrawal: The consumer's choice to withdraw from the remote contract within the period of consideration.
Clause 2 – Subject Matter of the Contract
By these General Conditions, BUYHUB commits to deliver to the CUSTOMER the products that they have ordered through the Website in return for a specific price.
By purchasing the products available on this Website, the CUSTOMER declares that:
a) They are a person of legal age and have the capacity to contract.
b) They have read, understood and accepted these General Terms and Conditions of Contract.
Clause 3 – Changes to General Terms and Conditions
BUYHUB reserves the right to modify these General Terms and Conditions at any time, without prior notice to the CUSTOMER, who, in any case, is responsible for reviewing them as a prior requirement for the purchase of any product available through this Website. In any case, the General Terms and Conditions displayed on the Website at the time the CUSTOMER acquires the corresponding products shall be considered valid and applicable.
Clause 4 – Rights and Obligations of BUYHUB
4.1. Responsibility. BUYHUB under no circumstances shall be liable in relation to:
4.1.1. Errors, delays in access by the CUSTOMER when entering their data in the order form, the delay or impossibility of receipt by the recipients of the order confirmation or any anomaly that may arise when these incidents are caused by problems in the internet network, fortuitous events or force majeure and any other unforeseeable contingency beyond the good faith of the company. In any case, BUYHUB commits itself to solve the problems that may arise, and to offer all the necessary support to the CUSTOMER in order to reach a quick and satisfactory solution to the incident.
4.1.2. Errors or damages caused by an inefficient and bad faith use of the service by the CUSTOMER.
4.1.3. Non-operability or problems in the email address or telephone number provided by the CUSTOMER for the dispatch of the order confirmation.
4.1.4. For any type of damage that the CLIENT or third parties may cause to the Website.
4.1.5. BUYHUB reserves the right to suspend access without prior notice at its discretion and on a definitive or temporary basis until the effective responsibility for any damage that may occur is ascertained. Likewise, BUYHUB will collaborate and notify the competent authority of these incidents as soon as it has reliable knowledge that the damage caused constitutes any type of illicit activity.
Clause 5 – Offer
If an offer has a limited scope of validity or has other specifications, this will be mentioned emphatically.
The offer contains a complete and accurate description of the products and services offered. The description is sufficiently detailed to allow a proper evaluation of the products/services by the consumer. The images used by the company are true representations of the products and services. Obvious mistakes and errors do not bind the company.
Each offer contains enough information to make it clear to the consumer which rights and obligations are connected with the offer when it is accepted by the consumer. This relates in particular to:
price including taxes
possible delivery costs
the form in which the agreement has been concluded and the necessary signatures
whether the right of withdrawal applies
the form of payment, delivery and fulfilment of the contract
the deadline to accept the offer or the period of time within which the company must secure the price
the level of the distance communication fee if the costs for the use of the distance communication technology are calculated on a different ground than the regular communication fee
whether the agreement is archived after conclusion and, if so, how the consumer may retrieve it
how the consumer, before concluding the agreement, can check and, if necessary, also restore the information provided by them under the agreement
any other language for the agreement
the conduct codes to which the company is bound and the way in which the consumer can access the conduct codes online
the minimum duration of the remote contract in the case of a long-term transaction
Clause 6 – The Agreement
The agreement ends, notwithstanding clause 5, at the time the consumer accepts the offer and fulfils the conditions.
If the consumer accepts the offer online, the company immediately confirms by email that it has received the acceptance of the offer. As long as the company has not confirmed the acceptance, the consumer can withdraw from the contract.
If the agreement is established online, the company shall take appropriate technical and organisational measures to protect the online transfer of data and ensure a secure web environment. If the consumer can pay electronically, the company shall observe the necessary safety measures.
The company can notify or check, within the legal framework, whether the consumer is able to fulfil the payment obligations, and also check all important facts and factors that are necessary to complete the remote agreement. If the company, based on the investigation, has good reasons for not concluding the agreement, then it is entitled to motivate and reject an order/request, or special conditions can be bound to the execution of the offer.
The company must send the following information together with the products or services, in written form or in a form that the consumer can store the data in an accessible manner on a durable medium:
the address of the company for the consumer to lodge a complaint
the conditions and the procedure for the consumer to exercise the right of withdrawal and a clear indication related to the exclusion of the right of withdrawal
information on warranties and after-sales services
Clause 4, paragraph 3, unless the company has already sent this information prior to the execution of the agreement
the requirements for termination of the contract if the contract has a duration of one year or longer, or if it has an indefinite duration
In case of a long-term transaction, the above clause is only applicable for the first delivery.
Clause 7 – Right of Withdrawal and Cancellation
The CUSTOMER has the right to withdraw from this contract within 14 calendar days without providing any explanation. The withdrawal period will expire on the 14th calendar day after you or a third party indicated by you, other than the carrier, acquired the material possession of the goods.
To exercise the right of withdrawal, you must notify us with: your name, your full address and, if available, your telephone number, your fax number, your email address and your decision to withdraw from the contract by means of an unequivocal statement (e.g. a letter sent by post, fax or email).
You can use the model withdrawal form below, although it is not mandatory. You also have the option of completing and submitting the withdrawal form, or any other unequivocal statement, by email to support@buyhub.com. If you choose to exercise this right, we will promptly inform you of the receipt of the withdrawal by email. In order to comply with the withdrawal period, it shall be sufficient for you to communicate that you wish to exercise this right before the expiry of the withdrawal period.
Consequences of withdrawal:
In the event of a withdrawal, we will reimburse all payments received from you, including shipping costs (with the exception of the additional costs resulting from your choice of delivery method other than the least expensive ordinary delivery method offered by us), without undue delay and in any event no later than 14 calendar days from the date we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly indicated otherwise; in no event will you incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back, or until you have provided proof of return;
This document establishes the General Terms and Conditions of the contractual relationship between BUYHUB SERVICES LTD (hereinafter, "BUYHUB") with registered address at 8, Anatolis Street Agios Athanasios, CY-4106, Limassol, Cyprus, with Tax Identification Number (TIN): 60111299W, and the natural persons (hereinafter, "CUSTOMER") who express their intention to purchase products by means of a request made via the internet through this Website.
These user requests constitute the particular conditions to which these General Terms and Conditions are associated and which the CUSTOMER must necessarily accept telematically prior to purchasing the product. The CUSTOMER is presented with these conditions on this Website so that they can read, print, file and accept them. The CUSTOMER may always access these General Terms and Conditions via the Website.
Clause 1 – Definitions
The following definitions apply to these Terms and Conditions:
Company: The natural or legal person who offers products remotely to consumers.
Consideration period: Period for the consumer to exercise the right of withdrawal.
Consumer: A natural person not acting on behalf of a company or profession, who enters into a remote agreement with the company.
Day: Calendar day.
Durable medium: Any instrument that enables the recipient or the company to store information addressed personally to them in a manner accessible for future reference for a period of time appropriate to the purpose of the information, and that allows for the unchanged reproduction of the stored information.
Long-term transaction: A remote agreement relating to a series of products and services for which the obligation to deliver and purchase extends over a period of time.
Remote agreement: An agreement based on an organised corporate system of distance sales of products and services that includes the conclusion of an agreement using one or more remote communication means.
Remote communication means: Means that can be used to conclude an agreement without the consumer and the company representative having met in the same place at the same time.
Right of withdrawal: The consumer's choice to withdraw from the remote contract within the period of consideration.
Clause 2 – Subject Matter of the Contract
By these General Conditions, BUYHUB commits to deliver to the CUSTOMER the products that they have ordered through the Website in return for a specific price.
By purchasing the products available on this Website, the CUSTOMER declares that:
a) They are a person of legal age and have the capacity to contract.
b) They have read, understood and accepted these General Terms and Conditions of Contract.
Clause 3 – Changes to General Terms and Conditions
BUYHUB reserves the right to modify these General Terms and Conditions at any time, without prior notice to the CUSTOMER, who, in any case, is responsible for reviewing them as a prior requirement for the purchase of any product available through this Website. In any case, the General Terms and Conditions displayed on the Website at the time the CUSTOMER acquires the corresponding products shall be considered valid and applicable.
Clause 4 – Rights and Obligations of BUYHUB
4.1. Responsibility. BUYHUB under no circumstances shall be liable in relation to:
4.1.1. Errors, delays in access by the CUSTOMER when entering their data in the order form, the delay or impossibility of receipt by the recipients of the order confirmation or any anomaly that may arise when these incidents are caused by problems in the internet network, fortuitous events or force majeure and any other unforeseeable contingency beyond the good faith of the company. In any case, BUYHUB commits itself to solve the problems that may arise, and to offer all the necessary support to the CUSTOMER in order to reach a quick and satisfactory solution to the incident.
4.1.2. Errors or damages caused by an inefficient and bad faith use of the service by the CUSTOMER.
4.1.3. Non-operability or problems in the email address or telephone number provided by the CUSTOMER for the dispatch of the order confirmation.
4.1.4. For any type of damage that the CLIENT or third parties may cause to the Website.
4.1.5. BUYHUB reserves the right to suspend access without prior notice at its discretion and on a definitive or temporary basis until the effective responsibility for any damage that may occur is ascertained. Likewise, BUYHUB will collaborate and notify the competent authority of these incidents as soon as it has reliable knowledge that the damage caused constitutes any type of illicit activity.
Clause 5 – Offer
If an offer has a limited scope of validity or has other specifications, this will be mentioned emphatically.
The offer contains a complete and accurate description of the products and services offered. The description is sufficiently detailed to allow a proper evaluation of the products/services by the consumer. The images used by the company are true representations of the products and services. Obvious mistakes and errors do not bind the company.
Each offer contains enough information to make it clear to the consumer which rights and obligations are connected with the offer when it is accepted by the consumer. This relates in particular to:
price including taxes
possible delivery costs
the form in which the agreement has been concluded and the necessary signatures
whether the right of withdrawal applies
the form of payment, delivery and fulfilment of the contract
the deadline to accept the offer or the period of time within which the company must secure the price
the level of the distance communication fee if the costs for the use of the distance communication technology are calculated on a different ground than the regular communication fee
whether the agreement is archived after conclusion and, if so, how the consumer may retrieve it
how the consumer, before concluding the agreement, can check and, if necessary, also restore the information provided by them under the agreement
any other language for the agreement
the conduct codes to which the company is bound and the way in which the consumer can access the conduct codes online
the minimum duration of the remote contract in the case of a long-term transaction
Clause 6 – The Agreement
The agreement ends, notwithstanding clause 5, at the time the consumer accepts the offer and fulfils the conditions.
If the consumer accepts the offer online, the company immediately confirms by email that it has received the acceptance of the offer. As long as the company has not confirmed the acceptance, the consumer can withdraw from the contract.
If the agreement is established online, the company shall take appropriate technical and organisational measures to protect the online transfer of data and ensure a secure web environment. If the consumer can pay electronically, the company shall observe the necessary safety measures.
The company can notify or check, within the legal framework, whether the consumer is able to fulfil the payment obligations, and also check all important facts and factors that are necessary to complete the remote agreement. If the company, based on the investigation, has good reasons for not concluding the agreement, then it is entitled to motivate and reject an order/request, or special conditions can be bound to the execution of the offer.
The company must send the following information together with the products or services, in written form or in a form that the consumer can store the data in an accessible manner on a durable medium:
the address of the company for the consumer to lodge a complaint
the conditions and the procedure for the consumer to exercise the right of withdrawal and a clear indication related to the exclusion of the right of withdrawal
information on warranties and after-sales services
Clause 4, paragraph 3, unless the company has already sent this information prior to the execution of the agreement
the requirements for termination of the contract if the contract has a duration of one year or longer, or if it has an indefinite duration
In case of a long-term transaction, the above clause is only applicable for the first delivery.
Clause 7 – Right of Withdrawal and Cancellation
The CUSTOMER has the right to withdraw from this contract within 14 calendar days without providing any explanation. The withdrawal period will expire on the 14th calendar day after you or a third party indicated by you, other than the carrier, acquired the material possession of the goods.
To exercise the right of withdrawal, you must notify us with: your name, your full address and, if available, your telephone number, your fax number, your email address and your decision to withdraw from the contract by means of an unequivocal statement (e.g. a letter sent by post, fax or email).
You can use the model withdrawal form below, although it is not mandatory. You also have the option of completing and submitting the withdrawal form, or any other unequivocal statement, by email to support@buyhub.com. If you choose to exercise this right, we will promptly inform you of the receipt of the withdrawal by email. In order to comply with the withdrawal period, it shall be sufficient for you to communicate that you wish to exercise this right before the expiry of the withdrawal period.
Consequences of withdrawal:
In the event of a withdrawal, we will reimburse all payments received from you, including shipping costs (with the exception of the additional costs resulting from your choice of delivery method other than the least expensive ordinary delivery method offered by us), without undue delay and in any event no later than 14 calendar days from the date we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly indicated otherwise; in no event will you incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back, or until you have provided proof of return;
